Assistance

If you have any questions in regards to an account you have received please contact our billing department on (03) 9265 7958, between the hours of Monday to Friday, 8am-5pm.

If you have an enquiry about a specific area or would like to contact us via email please ensure you specify your child’s patient number and invoice number to assist us with your enquiry.

General billing enquiries
Email: Patient.accounts@monashhealth.org
Phone: (03) 9265 7958

Pharmacy
Email: Patient.accounts@monashhealth.org
Phone: (03) 9265 7955

Residential and Trust
Email: Patient.accounts@monashhealth.org
Phone: (03) 9265 7956

TAC
Email: Accounts.TAC@monashhealth.org
Phone: (03) 9265 7950

WorkCover
Email: Accounts.Workcover@monashhealth.org
Phone: (03) 9265 7941

Overseas visitors and students
Email: OSV.Accounts@monashhealth.org
Phone:
Casey – (03) 8768 1588
Clayton – (03) 9594 2450
Dandenong – (03) 9554 8556
Moorabbin – (03) 9594 2450