Dental

Monash Children’s Hospital provides dental services across all aspects of general dentistry and emergency treatment in both a community and hospital setting.

Community phone: 1300 3 iCare (1300 342 273)
Hospital phone: (03) 9594 6666

To support dental care at Monash Children’s Hospital:

About us

Specialist Dental Unit (Hospital) 

The Specialist Dental Unit provides comprehensive multidisciplinary service in a tertiary setting to children with acute or chronic medical conditions which precludes them from being treated in the community.

The unit works closely with a range of paediatric services at Monash Children’s Hospital, including the cleft and facial anomalies clinic. The majority of clinical activity is ambulatory, based at Monash Medical Centre Clayton, with access to theatre lists for those requiring general anaesthesia.

An on-call service is also provided to manage dento-alveolar trauma and dental infections presenting through the Emergency Department.

Clinical services are provided by the Hospital Dental Officer, the Dental Registrar and Visiting Dental Specialist in fields of Paediatrics, Special Needs Dentistry, Prosthodontics, Orthodontics, Peridontics, Endodontics and Oral Medicine.


Community Dental Services 

Community dental Services at Monash Children’s Hospital provide dental treatment under the guidelines of Dental Health Services Victoria. We provide for all aspects of general dentistry and emergency treatment.

Our dental services provide care to:

  • All children 0-12 years
  • Young people aged 13-17 years who are health care or pensioner concession card holders or dependents of concession card holders
  • All children and young people up to 18 years of age, who are in out-of-home-care provided by the Children Youth and Families Division of the Department of Health and Human Services
  • All youth justice clients in custodial care, up to 18 years of age
  • All refugees and asylum seekers
  • All Aboriginal and Torres Strait Islanders

If your child is experiencing an emergency problem please contact 1300 iCare (1300 342 273) where he/she will be placed through a triage system. A triage system is an assessment service and depending on the outcome of the assessment, options will be provided for care. If your child requires general, non-emergency care, he/she will be placed on our waiting list.

Expertise and services

Community Dental Services 

What services are available?

  • Emergency care
  • General care
  • Dentures/False teeth
  • Preventative care
  • Oral health education
  • OPG

Priority access

People who have priority access will be offered the next available appointment for general care and will not be placed on the general waiting list. If your child falls into one of the following groups he/she may be eligible to priority access to dental care:

  • Aboriginal and Torres Strait Islander peoples
  • Children (0-12 years) and young people
  • Refugees and asylum seekers
  • Registered clients of mental health and disability services, supported by a letter of recommendation from their case manager or staff of special developmental schools

If your child meets any of the above criteria, please tell our telephone staff when you call to make an appointment that your child may be eligible for priority access.

Private dental care

Monash Private Dental Clinic operates weekdays and Saturdays from our Thomas Street site. All patients are eligible for private care. We offer private services at reduced rates. All private health funds accepted.

Information for patients and families

Community Dental Services 

What does it cost?
Fees for services can be found here: www.dhsv.org.au/patient-information/fees

For more information on eligibility and priority groups please visit: www2.health.vic.gov.au/primary-and-community-health/dental-health/access-public-dental-services

Clinics

Community Dental clinics 

Hours of operation
Monday to Friday
8:15am – 4:45pm

Clinics
Cranbourne, 140-154 Sladen Street
Dandenong, 122 Thomas Street
Dandenong, David Street
Pakenham, 6B Henry Street
Springvale, 55 Buckingham Avenue

Referrals

Hospital Dental referrals 

Referrals are accepted from community health centres, private dentists, general practitioners and Monash Health doctors. However, strict eligibility criteria exists.

Eligibility Criteria

Children who reside in Monash Health catchment with:

  • Significant medical conditions (eg heart or renal disease, organ transplant)
  • Cleft and craniofacial anomaly
  • Thalassaemia major and other blood disorders
  • Malignancy
  • Chronic developmental or neurological disease
  • Intellectual and behavioural disability

For enquiries and referrals please contact the Specialist Dental Unit:

Phone: (03) 9594 2380
Fax: (03) 9594 6277

For urgent referrals, please contact the on-call Dental Registrar/Resident via the Monash Health switchboard on (03) 9594 6666.


Community Dental referrals 

Phone: 1300 342 273 – option 3 to make an appointment or for more information.

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